Privacy Policy and Terms of Service for Discount Plumbing and Drains Solutions LLC

Last Update: 4/11/2025

Welcome to the official website of Discount Plumbing and Drains Solutions LLC. We value your trust and are committed to safeguarding your privacy and protecting your rights while using our services. Please read the following Privacy Policy and Terms of Service (TOS) carefully. By accessing or using our website and services, you agree to the terms outlined below.

Privacy Policy

Information We Collect

We may collect personal information from you when you:

Fill out our contact form
Call or email us directly
Engage with us on social media
Request a quote or service appointment

The information we collect may include, but is not limited to:

Name
Phone number
Email address
Physical address
Details about your plumbing needs

How We Use Your Information

Your information is used solely for purposes of:

Scheduling and providing plumbing services
Responding to inquiries
Improving our customer service
Following up on completed services
Sharing promotional updates or offers (if opted-in)

Data Protection

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure. By using our site, you acknowledge these risks.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with third-party service providers as needed to fulfill your requested services (such as payment processors), and those providers are obligated to maintain the confidentiality of your information.

Cookies and Tracking

Our website may use cookies or tracking technologies to:

Monitor website performance
Analyze visitor interactions
Enhance user experience

You can adjust your browser settings to refuse cookies if desired.

Third-Party Links

Our website may contain links to external sites such as Facebook and Yelp. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies separately.

Your Rights

You may request to:

Access, update, or delete your personal data
Opt-out of marketing communications
Inquire about how your data is stored or processed

Please contact us at garyharris336@gmail.com to exercise these rights.

Terms of Service

Use of Our Website

By accessing our website, you agree to comply with all applicable local, state, and federal laws. You agree not to use our site for any unlawful purpose, including but not limited to:

Uploading malicious content
Attempting unauthorized access to our systems
Misrepresenting your identity

Service Availability

Our services are available to residents and businesses located within our designated service areas in Columbus, OH, and surrounding counties. All services are provided based on availability and scheduling at our discretion.

Payment Terms

Full payment is due upon completion of services unless otherwise agreed upon in writing. Accepted forms of payment include cash, credit/debit cards, and other approved methods. Late payments may incur additional fees.

Estimates and Pricing

All estimates provided by Discount Plumbing and Drains Solutions LLC are based on the best available information at the time of inspection. Final costs may vary based on actual work performed, unforeseen conditions, or additional services required.

Warranties and Disclaimers

We stand by the quality of our workmanship. Specific warranties may apply to certain services or products provided, as disclosed in your service agreement.

However, we expressly disclaim liability for:

Pre-existing issues in your plumbing system
Damage caused by misuse, neglect, or third-party interference
Delays due to circumstances beyond our control (weather, supply chain interruptions, etc.)

Limitation of Liability

Under no circumstances shall Discount Plumbing and Drains Solutions LLC, its owners, employees, or affiliates be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or website.

Intellectual Property

All content on this website, including text, logos, graphics, and images, is the exclusive property of Discount Plumbing and Drains Solutions LLC and may not be copied, reproduced, or distributed without our express written consent.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Ohio. Any disputes arising out of or related to the use of this website or our services shall be resolved in the appropriate courts of Franklin County, OH.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy and Terms of Service at any time without prior notice. All changes will be posted on this page with an updated effective date. Continued use of our website or services after changes have been made constitutes acceptance of those changes.

Contact Us

For any questions regarding our Privacy Policy or Terms of Service, please contact us:

Phone: 614-641-0074
Email: garyharris336@gmail.com

Business Hours:
Monday – Friday: 9:00 am – 7:00 pm
Saturday: 9:00 am – 6:00 pm
Sunday: Closed